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FREQUENTLY ASKED QUESTIONS

PASSENGERS

What is Fleg?

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Fleg is a website whose purpose is to connect operators who have empty legs with potential passengers.

What is an empty leg?

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Empty Legs is the unsold leg of a private jet flight subject to restrictions and limitations compared to standard charter flights. These are legs of a scheduled flight where you could share a seat with other passengers.

What is the benefit of using seats on empty legs?

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These flights may represent an opportunity for those looking for private flights at a reduced cost, as private flight companies often offer these flights at lower prices to cover the operating costs of the aircraft. When purchasing an empty leg the passenger obtains the possibility of paying only for his seat, which represents a very low cost compared to purchasing a jet in its entirety.

Why do these seats have a lower cost? Is it because they use planes with less comfort and luxury?

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The planes are always the same, so the quality and comfort of the flights is not affected.

How do I find out about those seats available at a lower cost?

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You can subscribe to our newsletter to receive information about our flight opportunities.

How much luggage can each person carry?

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It depends on each aircraft. Generally a maximum of 15 kg per passenger. In addition to a purse, backpack or backpack.

Can pets travel? Are there any size or weight limits?

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Of course! Our flights are pet friendly. Although there is no specific limit, it should be considered that the size of the pet can reduce the comfort of the rest of the passengers.

How long should I arrive at the airport on the day of my flight?

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30 minutes before scheduled takeoff.

Is it necessary to check in?

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No. However, airport security measures will require checking of suitcases and passengers. You must always travel with a valid document that identifies the passenger, issued by RENAPER for Argentines, or a nationality passport for foreigners.

Is it necessary to have travel insurance?

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Our planes have mandatory insurance for transported passengers.

Can I pay for my flight with cards?

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It will depend on each operator. The payment methods always accepted are cash or bank transfer.

Should I pay in full for the flight before traveling?

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Yes.

What happens if my flight is canceled due to weather?

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The flight will be rescheduled based on the initial flight and according to the availability of aircraft.

How far in advance can I cancel my trip?

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The flight can be canceled at any time. Penalties may be applied according to the date, season or flight demand.

What happens if the initial flight on which my empty legs depends is cancelled?

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We will contact you to reschedule it since your FLEG flight depends exclusively on the initial flight.

If I cancel my trip, is there a refund?

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Yes. Although penalties may apply depending on the date, season or flight demand.