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FREQUENTLY ASKED QUESTIONS

PASSENGERS

What is Fleg?

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Fleg is a website whose purpose is to connect operators who have empty legs with potential passengers.

What is an empty leg?

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Empty Legs is the unsold leg of a private jet flight subject to restrictions and limitations compared to standard charter flights. These are legs of a scheduled flight where you could share a seat with other passengers.

What is Flight sharing?

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Flight sharing or shared flights is a service that allows you to schedule a flight or join an existing one, in order to share the expenses with another person or groups of people. If you want to plan a flight, from Fleg We will look for possible passengers to fill the seats in order to reduce the total cost of the trip.

What is the benefit of using seats on empty legs?

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When we use an empty leg we are taking advantage of an existing trip that, at a lower cost, will allow us to take a trip on a private jet.

Why do these seats have a lower cost? Is it because they use planes with less comfort and luxury?

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On all our flights we use private jets that provide a high standard of comfort. The cost is lower since the journey is available for your use.

Can I choose the destination and day to fly?

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As these are empty legs, only trips that are already scheduled and published on our website can be used.

How many people can travel on the plane?

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Generally there will be up to 8 passengers, although this will depend on the type of plane.

What type of aircraft do you have?

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Our operators handle LearJet 45, King Air 350, Cessna Caravan aircraft, among others.

How much luggage can I bring?

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It will depend on each aircraft. Generally a maximum of 15 kg per passenger. In addition to a purse, backpack or backpack.

Can you fly with pets?

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Of course! Our flights are pet friendly. Although there is no specific limit, it should be considered that the size of the pet can reduce the comfort of the rest of the passengers.

Can I select my catering?

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We offer executive catering, if you choose another option it may have an extra charge. If you have food restrictions you can inform them in advance to take them into account.

What requirements do I need to fly?

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You must always travel with a valid document that identifies the passenger, issued by RENAPER for Argentines, or a nationality passport for foreigners.

What is the process like on the day of my flight? How much time should I get to the airport?

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You simply have to arrive at the airport 30 minutes early.

Do you provide in-out transfer services?

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In Buenos Aires the service is assured and outside the country as well. You can consult the rest of the destinations.

Is it necessary to check in?

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No. However, airport security measures will require checking of bags and passengers.

Can I pay with a card?

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It will depend on each operator. The payment methods always accepted are cash or bank transfer.

Once I purchase, who contacts me and how does my travel process follow?

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When making a purchase, the operator will provide you with all the useful information, directions and telephone numbers. You can contact us at any time and we even have an emergency number.

Does the flight pay in pesos or dollars?

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The value of the flight is in dollar ticket or MEP dollar value of the day.

Can I change the date of my flight or cancel it? Can I get my money back?

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The company can cancel my flight, there are refunds in that case. You can cancel your flight at any time, however the refund may be subject to penalties applied according to the date, season or flight demand.

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